Privacy Policy

1. Who We Are

Xandar Labs is a software and web development company based in Brampton, Ontario, Canada. We build custom websites, mobile apps, and business software. You can reach us at customersupport@xandarlabs.com.

2. Information We Collect

We collect information you voluntarily provide when you:

• Fill out the contact form on our website
• Send us an email or call us
• Engage with us on a project

This may include your name, email address, phone number, company name, and details about your project. We do not collect sensitive personal information such as financial data, health records, or government identification numbers.

Our website may also collect non-identifying data through standard web analytics (such as page views, browser type, and referral source) to help us understand how visitors use the site.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and project requests
• Communicate about ongoing work
• Send project-related updates or invoices
• Improve our website and services

We do not sell, rent, or trade your personal information to third parties. We do not use your information for unsolicited marketing.

4. Cookies

Our website may use cookies or similar technologies for analytics and performance purposes. These are not used to track you across other websites or serve targeted advertising. You can disable cookies in your browser settings at any time.

5. Data Retention

We retain your information only as long as necessary to fulfill the purpose for which it was collected — typically the duration of a client relationship and any legally required period afterward. You may request deletion of your data at any time by contacting us.

6. Your Rights

Under applicable Canadian privacy laws (including PIPEDA), you have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent for non-essential data use
• Request deletion of your personal information

To exercise any of these rights, contact us at customersupport@xandarlabs.com.

7. Third-Party Services

We may use third-party tools for hosting, analytics, or communication (such as Google Analytics or email providers). These services operate under their own privacy policies. We choose providers that take data privacy seriously and we do not authorize them to use your data for their own purposes.

8. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. Our website is served over HTTPS. No method of internet transmission is 100% secure, but we work to maintain appropriate safeguards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us: